FREQUENTLY ASKED QUESTIONS
What Would You Like to Know?
HOW LONG IS THE WARRANTY?
Every door comes with a warranty of 10 years from the date of installation.
WHAT ARE THE DOORS MADE OF?
Our composite doors have a foam centre and an outer coat of GRP (Glass Reinforced Polyester) to make them 100% weatherproof. The Solid Core doors have a natural pine wood centre.
WHEN WILL MY NEW DOOR BE FITTED?
From the moment your deposit is collected and measurements are taken to the day of fitting, between 3 - 4 weeks.
HOW MUCH DEPOSIT DO I HAVE TO PAY?
We request a deposit of 50% of the total price. When we come around your house to measure up, we will bring along a proof of payment receipt that will be signed by both parties. You will get to keep a copy of this for your records. The remaining amount will be paid upon day of completion.
HOW LONG DOES IT TAKE TO FIT MY NEW DOOR?
Usually between 3 to 4 hours. Very rarely we do come across certain complications that will extend the job further.
WHAT IS INCLUDED IN THE PRICE?
Everything. We promise that there will be no hidden fees or any surprises.
Your new Door
Removal and Disposal of old door and frame
Fitting & Trimming
24/7 Customer Service
10 Year Warranty
Highly Secure Locking Mechanism
WHAT IF MY DOOR DROPS OR I HAVE ANY QUESTIONS AFTER THE JOB IS DONE?
We are always happy to help. Over time, doors usually drop a little in the frame which makes them harder to operate. If this happens, just give us a ring and a member of our team will come around to adjust it free of charge.
WHAT COLOURS CAN I CHOOSE FROM?
We offer a range of 13 colours: White, Blue, Oak, Red, Green, Grey, Black, Cream, Chartwell Green, Duck Egg Blue, Darkwood, Poppy Red (High Gloss), Black Brown.
You can pick your colour when you design your door. If you are unsure, just contact us and we are happy to bring around some samples to make your decision easier.
WHY IS THE ULTION 3 STAR SOLD SECURE DIAMOND CYLINDER SO GREAT?
It is the best lock on the market and offers the greatest security for your house and family.
Did you know that 72% of burglars enter through the door? The Ultion lock detects forced entry and makes it impossible to break in, while it can still be operated normally from inside.
The lock is also recognised by some insurance companies - You could save money on your home insurance.